General Information on Delivery
- Once your order has been placed, we will send you a confirmation email. Orders placed before 1pm will be dispatched the same day (except weekends and bank holidays)
- Once your order has been dispatched, we will send you another email confirming.
- Special Delivery Next Day guarantees your order will be with you the next working day (the cut-off is at 1pm).
- There is no shipping on Saturday or Sundays so orders placed after 1pm on a Friday will be shipped after the weekend.
- If your order hasn’t been dispatched yet and you need to amend your order, you may call us on 07377200333
- We aim to reply to all queries within 48 hours of receipt. If your query is to amend or cancel an order please call us on 07377200333 to avoid disappointment.
When to Contact Us
If you have recently placed an order with us and have chosen Standard or Recorded Delivery please allow up to 10 days before contacting us. This is to ensure that Royal Mail have a sufficient amount of time to deliver your parcel.
UK SHIPPING TIMES & COSTS
TRACKED 48Royal Mail
2-3 working days (est.)
FREE on orders over £20 or £2.99
TRACKED 24Royal Mail
1-2 working days (est.)
NEXT DAYGuaranteed Royal Mail
1pm NEXT working day (if ordered by 1pm) *Signature required*
1pm on Saturday (if ordered before 1pm Friday) *Signature required*